Terms of Service

1. The Service

Market Scan helps you make grocery decisions in North American supermarkets: scan a known product's barcode to see nutrition, ingredient and additive analysis plus other shoppers' reviews; photograph products that are not yet catalogued and let AI read them into a product page; members also get deep analysis, personal sensitivity alerts, receipt scanning and checking, a per-store priced cart, and family-shared menus and lists.

Scanning known products is free. Some features require an account, and some require a paid subscription (see Section 4).

2. Accounts

Provide accurate information when you sign up and keep your credentials safe; you are responsible for activity under your account. You must be at least 13 years old to create an account.

A Family plan is managed by its Organizer and holds up to 5 seats; the Organizer can invite or remove members, and members share the household menu, lists and usage allowance (see Section 6 of the Privacy Policy).

3. Your content and the shared catalogue

You can submit content to the Service: product photos, product information and corrections, reviews, recipes, lists ("User Content"). You represent that you have the rights to submit it and that it is lawful and non-infringing.

The Market Scan catalogue is community-built. Product photos and product information you submit become part of the public catalogue, visible to anyone who scans the same barcode. To operate the Service, you grant us a worldwide, royalty-free, sublicensable license to host, store, reproduce, display and adapt your User Content (for example generating thumbnails or translating an ingredient list).

We may (but are not obliged to) review, remove or reject any User Content. New product pages from free accounts are reviewed before they go live; member submissions go live at once and are verified afterwards.

4. Subscriptions and billing

Individual and Family are subscriptions billed through the Apple App Store, renewing monthly or annually unless you cancel in system settings at least 24 hours before the current period ends. Prices are as shown at purchase; we may change prices with effect from the next renewal.

Payments and refunds are handled by Apple under the Apple Media Services terms. On a new device or reinstall, use Restore Purchases to recover your membership.

"Unlimited" photo and receipt recognition is subject to a fair-use ceiling (currently roughly 300 recognitions a month) to prevent abuse; known-product scanning is unaffected past it.

5. Acceptable use

You must not: scrape or bulk-export catalogue data by automated means; reverse-engineer the Service; resell or provide the Service's data or analysis to third parties; falsify receipts or product information; post spam, fraudulent, infringing or unlawful content; or interfere with the Service or circumvent its limits.

6. Important: not medical or dietary advice

The nutrition, ingredient and additive analysis and the sensitivity alerts are informational only. They draw on public data, community contributions and AI reads, and may be incomplete, outdated or wrong. They are not medical, nutritional or allergy advice.

If you or a family member has a food allergy or another health risk, always rely on the physical product label and consult a professional. Never rely solely on the Service for allergen decisions.

7. Intellectual property

The Service itself — software, design, copy and marks — belongs to us or our licensors. No rights are transferred to you beyond those expressly granted in these Terms.

8. Termination

You may stop using the Service at any time and delete your account in the app. We may suspend or terminate your account for material or repeated breaches of these Terms. Sections 3 (as to content already in the public catalogue), 6 and 9 survive termination.

9. Disclaimers and limitation of liability

The Service is provided "as is" and "as available", without warranties that it will be uninterrupted, error-free or fully accurate. To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages or lost profits, and our total liability is limited to the subscription fees you paid us in the 12 months before the claim arose.

10. Changes and governing law

We may update these Terms from time to time. Material changes will be announced in the app or on the website; continuing to use the Service after a change means you accept it. These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules.

11. Contact

Claremont Labs, LLC · support@marketscan.app